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Every Step from First Click to Follow-Up Engineered

We don’t guess the patient journey. We design it with data, psychology, and intent-based funnels tailored for healthcare.

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Journey Design is Care Design

Whether it’s a first-time visitor or a recurring patient, every digital interaction is planned to build trust and reduce drop-offs.

Convert Interest into Loyalty

We create continuity, retargeting, post-visit engagement, and follow-up prompts that improve retention and referrals.

Convert Interest into Loyalty

We create continuity, retargeting, post-visit engagement, and follow-up prompts that improve retention and referrals.

Why It Matters in Healthcare

A good first consultation won’t matter if the followup is missed or the patient forgets their next steps. From the first ad to post treatment reviews, every moment should feel seamless. We design journeys that are personal, predictable, and purposeful helping you build not just patients, but loyal advocates.

What you will get

Funnel Mapping

End-to-end flow from ad > page > form > CRM

Drop-Off Recovery

WhatsApp & retargeting sequences for inactive leads

Remarketing Touchpoints

Re-engagement via social, email, and push

How Mind&Kite Does It

Step 1
Patient Persona Mapping

We identify who your ideal patients are, their needs, search behaviour, and decision triggers, so every step in the funnel speaks their language.

Step 2
Funnel Structure Design

We build a journey from ad to appointment, integrating landing pages, lead forms, follow-ups, and retention touchpoints, customised for each persona.

Step 3
Test + Iterate with Data Loops

Using real-time analytics, we fine-tune every stage of the funnel to reduce drop-offs, increase bookings, and continuously improve performance.